Odoo Support Engineer
An Odoo Support Engineer provides technical assistance to users, helps troubleshoot issues, and ensures that the Odoo ERP system runs smoothly.
The requirements for an Odoo Support Engineer typically include a mix of educational background, technical skills, experience, and soft skills.
Educational BackgroundDegree in Information Technology or Related Field:A bachelor's degree in computer science, information technology, business information systems, or a related field is often preferred.Technical SkillsUnderstanding of ERP Systems:In-depth knowledge of ERP systems, particularly Odoo.Familiarity with ERP implementation processes and workflows.Database Management:Ability to perform database backups, restores, and optimizations.System Administration:Understanding of server management, networking, and security practices. ExperienceTechnical Support:Experience in providing technical support, ideally for Odoo ERP system.Proven ability to handle support tickets, troubleshoot issues, and provide timely resolutions.2-3 Experience in administering and supporting Odoo ERP systems in the following module (Purchase, Sales, Inventory, Accounting, …etc.) 1-2 years of experience in business processes.Problem-Solving and Troubleshooting:Strong analytical skills to diagnose and resolve technical issues effectively.Ability to work under pressure and manage multiple support requests simultaneously.