Our client is a well-established Bahraini company with over 80 years of experience in the market. They offer a comprehensive range of products and services to meet the diverse needs of clients, from construction companies and industrial facilities to individual homeowners and businesses.
They are currently looking for a Technician to be based in Bahrain.
Duties & Responsibilities:
· Performing tasks under limited supervision and selecting from written instructions and established procedures to accomplish assigned tasks.
· Inspect/repair/overhaul engines in workshops/sites and prepare accurate technical reports.
· Ensure appropriately utilize the Deutz workshop manual to ensure the assigned tasks are completed accurately.
· Supporting the service partners by phone, mail, or on-site if the service partner cannot solve the problem himself.
· Providing accurate customer support while dealing with issues over the phone.
· Carrying out repairs, modernization work, installations, and conversion work on-site with the customer or in the workshop.
· Advising the customer regarding possible uses of the machine and sales of accessories & parts.
· Providing instruction and training for customers related to complex units.
· Responsible for receipt and dispatch of defective or repaired units.
· Ensuring the demonstration or training units are fully functional and are regularly maintained.
· Assisting with documentation of the service documents with the concerned stakeholders.
· Cultivating extensive relationships with customers and providing support for sales staff.
To be considered for this role, you must have the following skills and experience:
· ITI Holder or Diploma Holder in Mechanical or Electrical Engineering.
· Minimum 3 years of experience or above required in similar field.
· Basic computer literacy is desired.
· A team player with exceptional knowledge and passion for industry.
· Excellent Time management.
· Experience in Deutz brand preferably or another brand of diesel engine (Perkins, Cummins, Caterpillar).