Responsabilités principales :
- This role is responsible for identifying and assessing training needs, creating tailored training plans, and implementing with regional office collaboration various training methods to enhance employee’s skill and performance.
- To support the delivery of learning and development strategy to drive business improvement and enable sales team to achieve business objectives and personal development.
- To execute strategies to develop talent within the organization through innovative and cost-effective means, that strengthens our position as a preferred employer.
- To support the commercial team to shape and drive talent development and rewards and recognition initiatives across the country in support of the current and long-term business objectives and business growth.
- Create Training programs to address skill gaps in employees.
- Develop onboarding programs for new employees.
- Conduct surveys to gauge the effectiveness of programs.
- To support the expected substantial profitable growth of the business throughout Algeria
- To strive to be competent in solutions design and sector-specific skills/tools
- To work on reengineering of unprofitable opportunities
- Able to provide solutions analytical support for implementation.
- To be able to develop strategy, tactics, sales plans and profit targets.
- Able to identify and report on business opportunities in target markets.
- Acting as an ambassador and role model for your business
- Must be able to take responsibility for profit and loss
- Increasing market share in existing markets and maximize new business development opportunities.
- Achieving targets for revenue, profitability, and sales growth
- Develop and maintain strong existing customer relations and loyalty
- Respond to customer enquiries / complaints
- Lead in engagements and strategic customer interfaces with key Corporate Customers
- Provide marketing & sales advice/information to management team to facilitate business review & evaluation.
- Support Business Development department to fine tune strategic directives
- Drive and develop new business opportunities.
- Drive market profiling to understand and identify market opportunities.
- Lead sales initiatives to drive revenue growth.
- Work together with DHL Express and other group entities . cross selling opportunity market sizing etc.
- Must achieve sales business targets.
- Analyze costs and cost structure and derives improvement measurements and actions.
- To train and mentor Sales team on specific skills and project
KNOWLEDGE, SKILLS AND EXPERIENCE
- Bachelor degree in relevant field required.
- Great command in PowerPoint skills
- Leadership through effective communication
- Fluent English skills
- Knowledge and experience in managing a logistics operation.
- Business development experience (proposal design, costing, commercial awareness)
- Good Implementation experience.
- Strong skills in IT related aspects of logistics.
- Excellent presentation and People management skills
- Ability to adapt to and thrive in fluid environment with constant changes and information gaps
- Good team player and positive in outlook and attitude
- Deep understanding of business principles and language, including knowledge of finance and profitability