We are Hiring: Social Media Moderator for our of group of companies First Capital Investment Company - UAE
Are you a social media moderator professional with a touch of engagement and sales? Can you turn comments into conversions, messages into valued relationships with customers, or get people excited about becoming a part of the business from a distance without ever having met with them in person?
If so, we want You to join our team!
About the Role:
As a Social Media Moderator at First Capital Investment Company, You're going to be the voice of our brand across all social media platforms. Your mission? Engage with customers and answer inquiries speedily and, with your negotiation and selling power, help convert prospective clients into loyal clients.
What You’ll Do:
✅ Monitor and moderate all social media platforms ( Instagram, Snapchat, TikTok, etc.).
✅ Respond to customer queries and comments in a timely and professional manner.
✅ Persuade and convince clients to acquire our products using excellent selling techniques.
✅ Manage and maintain a positive image of the brand through effective communication.
✅ Coordinate and work with the marketing and sales teams for seamless customer experiences.
What We Offer You:
Decent salary + Medical Insurance
Dynamic yet supportive environment at work
Career Development and Career Growth Opportunities
Opportunity to really make a difference online for our brands
What We Want:Bachelor Degree in communications or relevant Proven working experience as social media moderator or as online sales, preferably with GCC.Strong communication and interpersonal skills. Ability to negotiate and make a good online sell.Confident and accountable personalityAn experience in engaging customers.Proactive and problem-solving attitude.For the other language would be a bonus if you are Excellent in English.Positive attitude, detail and customer oriented with good multitasking and organizational ability