<p style="text-align:left"><b>About Four Seasons:</b></p><p style="text-align:left">Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span><span><span><span><span><span><span><span class="WFY2"> </span></span></span></span></span></span></span> </span><br /><br />At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>About the location:</b></p>On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b><span>About the role: </span></b><span> </span></p><p>This role combines reservation management with hosting duties, requiring exceptional communication skills, attention to detail, and a commitment to the Four Seasons service standards.</p><div><div><p><span> </span></p></div><div><p><b><span>What you will do:</span></b><span> </span></p></div><div><p></p><ul><li><p>Handle all reservation inquiries via phone, email, and online platforms in a courteous and professional manner.</p></li><li><p>Maintain accurate records in the hotel’s reservation system.</p></li><li><p>Confirm bookings, manage special requests, and communicate guest preferences to the operations team.</p></li><li><p>Optimize seating arrangements to maximize revenue while maintaining guest comfort.</p></li><li><p>Welcome guests warmly upon arrival and escort them to their tables.</p></li><li><p>Ensure guests feel valued and attended to throughout their dining experience.</p></li><li><p>Manage the flow of guests during peak hours and maintain an organized reception area.</p></li><li><p>Handle guest inquiries and resolve minor issues promptly, escalating when necessary.</p></li><li><p>Liaise with kitchen and service teams regarding guest requirements.</p></li><li><p>Assist in maintaining cleanliness and presentation standards in the reception and dining areas.</p></li><li><p>Support F&B management in implementing Four Seasons service standards consistently.</p></li><li><p></p></li><li><p>Prepare daily reservation reports and coordinate with the F&B team for smooth operations.</p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>What you bring:</span></b><span> </span></p><ul><li><p>Previous experience in luxury hospitality or fine dining preferred.</p></li><li><p>Strong communication and interpersonal skills with a guest-focused mindset.</p></li><li><p>Ability to multitask and remain calm under pressure.</p></li><li><p>Familiarity with reservation systems and POS software (OpenTable experience is a plus).</p></li><li><p>Professional appearance and positive attitude aligned with Four Seasons standards.</p></li></ul><p></p></div><div><p> </p></div></div><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p></p><p></p>