·         Issue, open, and serve wine/champagne bottles.

·         To work as a team with associates in all departments, to ensure timely service and a smooth running operation.

·         To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.

·         Check out with your Supervisor before leaving your station or the floor for any reason

·         To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.

·         Follow all safety policies to ensure a safe work area

·         Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel

·         Maintain your station in accordance with standards at all times

·         Develop a complete knowledge of menus

·         Learn and correctly use the Point of Sale equipment and follow procedures

·         To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.