Key Responsibilities:
Operational Excellence
• Manage and oversee daily restaurant operations to ensure seamless service.
• Uphold quality standards in food preparation and presentation.
• Maintain strict adherence to cleanliness, hygiene, and safety regulations.
Team Leadership
• Recruit, train, and lead a high-performing restaurant team.
• Develop and manage staff schedules to optimize efficiency and labor costs.
• Provide ongoing coaching, feedback, and performance assessments to support team growth.
Customer Focus
• Deliver an exceptional guest experience by ensuring outstanding service.
• Address and resolve customer complaints swiftly and effectively.
Inventory & Cost Control
• Monitor stock levels and coordinate orders for supplies and ingredients.
• Implement inventory management practices to minimize waste and control costs.
Financial Performance
• Drive sales and achieve profitability targets.
• Prepare and review sales reports, budgets, and expenditure analyses.
• Develop strategies to enhance revenue and boost customer retention.
Skills
Regulatory Compliance
• Ensure full compliance with local health, safety, and food safety regulations.
• Maintain accurate records for audits and inspections.
Marketing & Promotions
• Support the execution of marketing initiatives and local promotions.
• Collaborate with the team to create innovative strategies for customer attraction