As the Regional IT Manager, you will be responsible for the delivery of day-to-day IT operations across multiple sites in the MENA region. You will manage discrete IT projects and budgets while ensuring alignment with the global IT standards of the business.

Client Details

A leading global entity with a large portfolio and operations across multiple continents.

Description
Oversee IT operations across the MENA region, ensuring optimal service delivery and business process optimisationAct as the key PoC between management teams and Group IT to maintain productive working relationships and ensuring all stakeholders are aligned on key objectivesManage the regional IT budget, ensuring accurate financial reporting and cost efficiencySupervise IT services (infrastructure and applications) to meet service level agreements (SLAs) and ITIL best practicesLead IT projects, establishing steering committees and ensuring on-time, within-budget delivery on programs that align with business objectivesDrive continuous improvement in IT processes and systems, promoting shared applications and group processesEnsure IT governance compliance, maintain documentation, manage supplier contracts and IT risk management


Profile
Bachelor's degree in IT, computer science, engineering or related fieldExperience in IT service management in a multi-site, regional role and a track record in managing end-to-end IT projects to successful completion on time and in budgetIn-depth technical knowledge (networks, servers, ERPs, APIs, data structures)A keen interest in researching and staying up to date on new technologies and IT solutionsStrong communication skills to collaborate with both technical and non-technical stakeholders as well as team leadership experience, including recruitment and role developmentFluent in English & Arabic


Job Offer
Attractive, tax-free salaryOpportunity to work on a regional role with direct access to global leadership

Skills

Project Management
Stakeholder Management
ITIL
SLA Management
IT Service Delivery