• Greet and assist customers, ensuring they have a positive and enjoyable experience.
• Operate the Pixelleaps game system and troubleshoot any technical issues.
• Collect customer data and analyze their behavior to inform business decisions whenever is required.
• Provide exceptional customer service, focusing on building strong relationships.
• Ensure adherence to company standards and procedures.
• Contribute to a positive and collaborative team environment.
• Collaborate with the sales team to achieve and exceed set sales targets by proactively upselling and cross-selling products, presenting suitable options, and providing product knowledge that aligns with customer needs.
• Stay abreast of product knowledge, industry trends, and market competition to provide well-informed recommendations to customers, promptly address concerns or issues, and contribute to a harmonious and dynamic retail team atmosphere.
• Keep yourself updated with product details, industry trends, and market competition, enabling you to offer informed suggestions to customers, promptly resolve concerns or problems, and play a part in fostering a cohesive and vibrant retail team environment.
• Partner closely with the sales team to outperform established sales benchmarks, taking the initiative to upsell and cross-sell products, recommend fitting choices, and provide product expertise that aligns with customer preferences.
• Join forces with the sales team to go beyond assigned sales objectives by taking the lead in upselling and cross-selling products, offering viable alternatives, and furnishing product wisdom that resonates with customer needs.
• Skillfully and precisely conduct point-of-sale transactions, maintaining unwavering adherence to company policies and procedures, overseeing cash transactions, and managing the daily reconciliation and reporting of cash activities.

Skills

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• Basic computer skills and solid familiarity with point-of-sale systems.
• A passion for gaming and a desire to create a fun and engaging experience for customers.
• Knowledge of data analysis and reporting.
• Exceptional Communication: Adept at building rapport with customers through effective verbal and written communication, ensuring a personalized shopping experience that meets their needs and fosters lasting relationships.
• Demonstrated history of consistently surpassing sales quotas, showcasing proficiency in employing sales strategies that lead to exceptional revenue generation.
• Skilled in establishing effective lines of communication with clients, utilizing both verbal and written methods to ensure a seamless and satisfying shopping experience.
• Excellent communication abilities enable me to connect with diverse customers, grasp their preferences, and deliver tailored solutions to meet their individual requirements.
• Dedicated to putting the customer at the heart of every interaction, I employ a proactive approach to anticipate needs, provide assistance, and create a welcoming shopping atmosphere.
• Adept at translating complex product information into easily digestible insights, I assist customers in making confident choices that align with their preferences and requirements.