Company Description

Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.

The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.

Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.

The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.

Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.

Job Description

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.

What you will be doing:

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Need to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel.
• While supporting the sales department, you will respond to the general telephone/email/mail.
• Must be able to deal with a high volume of incoming calls, open and distribute mail, make photocopies, prepare reports and send faxes.
• Assist with special projects as needed, maintain filing systems, maintain schedules in terms of appointments, travel and meetings, acting as a liaison with departments when necessary and maintain a professional environment.
• Organize and implement administrative systems & procedures, and perform necessary support duties
• Assist with monthly expense reports for Sales Managers
• Pre-qualify incoming leads to ensure prompt response from sales managers
• Assist as needed with customer proposals and contracts
• Assist with site alerts for customer visits
• Working in a team environment
• Other tasks as assigned
  
  

Qualifications

Your experience and skills include:

• Must be proficient in Word, Excel, PowerPoint, Outlook
• Knowledge of Opera preferred
• Able to provide clear and professional telephone communication
• Excellent verbal and written communication skills
• Capable of managing multiple projects and responsibilities with ease
• Well organized and detail oriented
• Able to work independently and as part of a team in a fast-paced environment
• High school or equivalent education required, Bachelor’s degree preferred
• Prior hospitality sales experience preferred