Job Description:

The Housekeeping Manager is responsible for overseeing all aspects of housekeeping operations within the hospitality setting. This includes managing a team of housekeeping staff, ensuring cleanliness and orderliness of guest rooms and public areas, and maintaining high standards of cleanliness and hygiene throughout the establishment.

Job Responsibilities:

• Supervise and manage a team of housekeeping staff, including hiring, training, scheduling, and performance management.
• Establish and enforce cleaning standards and procedures to maintain a clean, organized, and sanitary environment.
• Inspect rooms and public areas to ensure they meet cleanliness standards and address any deficiencies promptly.
• Manage inventory of cleaning supplies and equipment, and place orders as needed.
• Coordinate with other departments to ensure smooth operation and guest satisfaction.
• Handle guest inquiries and complaints related to housekeeping services.
• Implement and maintain safety procedures and protocols to ensure a safe work environment.
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Skills

Essential Qualifications:

• Proven work experience as a Housekeeping Manager or similar role in the hospitality industry.
• Knowledge of housekeeping operations, cleaning techniques, and sanitation standards.
• Strong leadership and interpersonal skills.
• Excellent organizational and time management abilities.
• Good communication skills, both verbal and written.
• Attention to detail and problem-solving skills.

Desired Experience:

• Prior experience in managing a housekeeping team.
• Familiarity with hotel or hospitality industry practices.
• Experience in implementing and overseeing cleanliness and hygiene protocols.