Role Objective: The Boutique Admin is responsible to perform a variety of administrative tasks and responsible to provide sales support to Al Zain boutique. Key responsibilities: • Resolves administrative problems by analyzing the information, identifying issues and creates solutions. • Screening phone calls and maintain professional communication via phone and e-mail. • Handle the processing of all orders and repairs with accuracy and timeliness. Ensure that all orders/repairs are entered into system timely. • Take orders from Sales and input those orders into software. Follow up orders to HO. • Maintains supplies (Packaging materials and Collaterals) by regular stock checking to determine inventory levels. • In-charge with Stationary requirements (request to submit to HO) • Completing tasks assigned by the Boutique Manager accurately and efficiently. • Ensure Customer details (name/contact number) of the credit notes are communicated to finance and salesman on timely basis. Follow up on credit payments with Boutique Manager and staff. • Responsible in keeping the Boutique reports and records updated (databases with personnel, financial and other data or reports). • Submit timely reports and prepare sales reports as assigned. • Stay up-to-date with new products/services. • Assist sales team whenever necessary. • Transfer jewelry to head office through ERP system. • Liaising with HO, Al Zain Boutiques & Factory. • Ensure that work orders are complete and accurate and on time. • Handle cash, credit or check transactions with customers and prepare daily banking. • Resolve customer complaints, guide them and provide relevant information. • Audit and documentation for signature, date and stamp where applicable.

Educational Qualifications: Diploma degree: additional qualification as an administrative assistant will be a plus. Experience: At least two years of admin experience. Prior experience in retail would be advantageous.