Our client is a well-established Bahraini company with over 80 years of experience in the market. They offer a comprehensive range of products and services to meet the diverse needs of clients, from construction companies and industrial facilities to individual homeowners and businesses.
They are currently looking for a Technician to be based in Bahrain.
Duties & Responsibilities:
• Performing tasks under limited supervision and selecting from written instructions and established procedures to accomplish assigned tasks.
• Inspect/repair/overhaul engines in workshops/sites and prepare accurate technical reports.
• Ensure appropriately utilize the Deutz workshop manual to ensure the assigned tasks are completed accurately.
• Supporting the service partners by phone, mail, or on-site if the service partner cannot solve the problem himself.
• Providing accurate customer support while dealing with issues over the phone.
• Carrying out repairs, modernization work, installations, and conversion work on-site with the customer or in the workshop.
• Advising the customer regarding possible uses of the machine and sales of accessories & parts.
• Providing instruction and training for customers related to complex units.
• Responsible for receipt and dispatch of defective or repaired units.
• Ensuring the demonstration or training units are fully functional and are regularly maintained.
• Assisting with documentation of the service documents with the concerned stakeholders.
• Cultivating extensive relationships with customers and providing support for sales staff.
Qualification & Requirements:
• ITI Holder or Diploma Holder in Mechanical or Electrical Engineering.
• Minimum 3 years of experience or above required in similar field.
• Basic computer literacy is desired.
• A team player with exceptional knowledge and passion for industry.
• Excellent Time management.
• Experience in Deutz brand preferably or another brand of diesel engine (Perkins, Cummins, Caterpillar).