Beauty Advisor-Kiko(Job Number: BEA000058)

Description

• Deliver outstanding service by greeting and servicing all visitors with the right behavior (attitude, outfit and make-up look in line with the brand’s standards).
• Deliver business goals that are defined with the Store Manager (Customer Experience, Sales, and KPIs).
• Satisfy Customer’s needs with cross-selling products.
• Update management with any issues that need to be solved to deliver customer experience and results (Trends, stock, tidiness…)
• Guarantee the brand’s standards as defined in Store Book and as explained by the Store Manager
• Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of the brand’s customer care.
• Guarantee the constant updating on market trends

• High school diploma or bachelor’s degree
• 1 - 2 years of experience in retail
• Knowledge of beauty products especially particular lines of cosmetics

• Analytical Thinking: level 2
• Change and Adaptability: level 2
• Communication Skills: level 2
• Cultural Awareness: level 1
• Customer Focus: level 2
• Driving and Achieving results: level 2
• Self Confidence: level 2