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Spa Manager

locationsBahrain time typeFull time posted onPosted 9 Days Ago job requisition idREQ10304906

About Four Seasons:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Bahrain Bay:

Bahrain, a nation comprising more than 30 islands in the Arabian Gulf, has been at the center of major trade routes since antiquity. In its modern capital, Manama, the acclaimed Bahrain National Museum showcases artifacts from the ancient Dilmun civilization that flourished in the region for millennia.

Join Our Team

We are looking to hire a Spa Manager responsible for shaping our guest and employee experiences by providing exceptional knowledge and service.

Key responsibilities:

Builds a motivated and skilled team, leads by example and installs a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programs.
Interact with guest, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner;
Be cross trained in all functions of the spa and assist in times of need;
Keep accurate and up-to-date records and statistics on SPA Members and Membership sales;
Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals;
The ability to convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale.
Monitor, coordinate and process vacations, days off and shift change requests in a timely manner and ensure that changes do not negatively impact the schedule or guests.
The ability to interview, train, schedule, monitor employee performance, discipline and complete payroll for all personnel who report to him/her.
The ability to help the Spa Director give guidelines, direction and monitoring for the spa operation's development and effectiveness.
The ability to review all suggestions and comments from guests and make necessary adjustments.
The ability to ensure timely and effective performance reviews for the department.
Achieve sales targets monthly as set by the Hotel;
Responsible for the administration of goods, requisitions, inventories, storage and cost-effective usage of department-related materials and assets, according to standards to ensure for smooth operation;
Oversee the cleanliness and maintenance of all areas in the Spa and coordinate special requirements with Housekeeping, Laundry, and Engineering;
Make recommendations regarding the annual operating budget, capital investment budget, operating planning and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data;
Introduce new and innovative treatments, products, rituals and facials to continually enhance and develop the spa menu;
Keep Senior Management of the Hotel informed of all member-related issues, events and programs;
Maintain optimum par levels for all materials and supplies and assure availability in operational and guest supplies;
Perform other tasks or projects as assigned by hotel management and staff.

About You:

Bachelor's degree is preferred
3 years minimum of experience as a manager within the high end/luxury market.
Strong problem-solving skills.
Customer-focused with excellent interpersonal skills.
Results-driven with a proven track record of meeting or exceeding sales targets.
Strong organizational and multitasking skills.
Excellent written and verbal communication skills.
Detail-oriented and meticulous in task execution.
Proactive and able to anticipate the needs
Ability to work under pressure and meet deadlines.
Ability to work collaboratively in a team environment.
Proven leadership skills
Strong command of the English language, both written and verbal
Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning & Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.
We are looking for engaged people with a creative and open mindset! If you are motivated and want to be part of our history, send us your application!
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done