On-site Full Time
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Zenvia E-Commerce Trading

Job Details

We are seeking an organized E-commerce Fulfillment Executive to coordinate online order fulfillment and support efficient day-to-day e-commerce operations. The successful candidate will monitor customer orders, coordinate with inventory and fulfillment teams, maintain accurate records, and help ensure orders are processed accurately and within required timelines. Key Responsibilities Monitor and coordinate online customer orders from confirmation through fulfillment. Review order information and ensure processing accuracy. Coordinate with inventory and fulfillment teams regarding stock availability. Monitor outstanding orders and identify potential delays. Maintain accurate fulfillment and order records. Assist with returns, exchanges, cancellations, and order adjustments. Investigate routine order discrepancies and coordinate appropriate resolutions. Prepare order and fulfillment performance reports. Support inventory checks and stock reconciliation activities. Assist management with improving fulfillment procedures.

The successful candidate should be responsible, organized, detail-oriented, and capable of coordinating multiple orders and operational priorities. Candidate Requirements Diploma or bachelor’s degree in Business, Logistics, Supply Chain, E-commerce, or a related field. Previous experience in e-commerce, fulfillment, logistics, warehouse operations, or order management is preferred. Strong organizational skills. Good knowledge of Microsoft Excel and business systems. Excellent attention to detail and accuracy. Good communication and coordination abilities. Ability to solve routine operational problems. Ability to work effectively in a fast-paced environment.

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