As a Tapster you will;

• Develop and execute partnership strategies with financial institutions, including banks, acquiring partners, payment networks and other strategic ecosystem participants.
• Identify, evaluate and prioritise new partnership opportunities that support Tap's growth, market expansion and product roadmap.
• Build and maintain trusted relationships with senior stakeholders across partner organisations, acting as the primary point of contact for strategic engagements.
• Lead commercial discussions, negotiations and partnership agreements, working closely with legal, compliance, finance, product and operations teams.
• Manage the full partnership lifecycle, from initial opportunity assessment and due diligence through onboarding, implementation, optimisation and ongoing governance.
• Coordinate partner integrations and operational launches, ensuring clear ownership, timelines, deliverables and escalation paths.
• Work with internal teams and financial institution partners to improve payment acceptance, settlement, reconciliation, dispute handling and overall service performance.
• Monitor partner performance against agreed service levels, commercial terms and key performance indicators, identifying risks and opportunities for improvement.
• Prepare business cases, partnership proposals, market analyses and executive-level updates to support strategic decision-making.
• Represent Tap at relevant industry events, forums and meetings, building the company's profile and expanding its financial services network.
• Stay informed about payment industry developments, regulatory requirements, market trends and emerging partnership models across MENA.
• Act as the voice of partners internally, sharing feedback and insights to influence product development, operational improvements and customer experience.
• Drive continuous improvement across partnership processes, documentation, reporting and governance frameworks.
• Carry out other duties as assigned based on the demands of the business and growth of the role.

Desired Candidate Profile

• 4-5 years of experience in partnerships, business development, relationship management or a related role within Financial Services, Fintech or a high-growth startup.
• Proven experience managing strategic relationships with banks, acquirers, payment networks or other financial institutions.
• Strong understanding of payment processing, acquiring, issuing, settlement, reconciliation, chargebacks and related payment flows.
• Demonstrated experience leading commercial negotiations and managing complex partnership agreements.
• Strong knowledge of the MENA financial services and payments landscape, with an understanding of relevant regulatory and market considerations.
• Excellent stakeholder management skills, with the ability to build credibility and influence senior decision-makers internally and externally.
• Strong project management skills, including the ability to coordinate cross-functional teams and deliver complex initiatives on time.
• Commercially minded and analytical, with the ability to assess opportunities, understand performance data and make sound recommendations.
• Excellent written and verbal communication skills in English; Arabic is a plus.
• Proactive, organised and comfortable working independently in a fast-paced, evolving fintech environment.
• Familiarity with workplace tools such as Slack, CRM platforms, reporting tools and project management systems.