Job Description

Roles & Responsibilities

Requirements Education Requirements:
•tBachelor's degree, preferably in: Business Administration, Education, Higher Education Management , Public Administration, Management or related field.
•tRelevant professional certifications in project management, quality assurance, or administration may be advantageous.
Core Skills:
1tAdministrative & Operational Skills:
•tAcademic administration and coordination
•tPolicy and procedure implementation
•tTimetable and scheduling management
•tRecords and data management
•tProcess improvement and workflow optimisation
•tResource planning and coordination
•tDocument control and compliance management
2tCommunication & Interpersonal Skill:
•tExcellent written and verbal communication
•tStakeholder engagement
•tRelationship management
•tCustomer service and student support
•tMeeting coordination and minute-taking
•tCross-functional collaboration
3tOrganisational Skills:
•tStrong attention to detail
•tTime management
•tPrioritisation of competing tasks
•tEvent and meeting coordination
•tProblem-solving and decision-making
4tTechnical Skills:
•tMicrosoft Office Suite (particularly Excel, Word, PowerPoint)
•tLearning Management Systems (e.g., Moodle, Blackboard, Canvas)
•tDatabase management and reporting
•tData analysis and reporting tools
5tGovernance & Compliance:
•tUnderstanding of academic regulations and policies
•tQuality assurance processes
•tConfidentiality and data protection compliance
6tDesirable Experience:
•tExperience working within a university or higher education environment.
•tCoordination of academic committees and governance activities.
•tManaging academic calendars, examinations, or student records.
•tProject coordination and implementation of academic initiatives.

Desired Candidate Profile

Education Requirements: •tBachelor's degree, preferably in: Business Administration, Education, Higher Education Management , Public Administration, Management or related field. •tRelevant professional certifications in project management, quality assurance, or administration may be advantageous.
Core Skills:
1tAdministrative & Operational Skills: •tAcademic administration and coordination •tPolicy and procedure implementation •tTimetable and scheduling management •tRecords and data management •tProcess improvement and workflow optimisation •tResource planning and coordination •tDocument control and compliance management
2tCommunication & Interpersonal Skill: •tExcellent written and verbal communication •tStakeholder engagement •tRelationship management •tCustomer service and student support •tMeeting coordination and minute-taking •tCross-functional collaboration
3tOrganisational Skills: •tStrong attention to detail •tTime management •tPrioritisation of competing tasks •tEvent and meeting coordination •tProblem-solving and decision-making
4tTechnical Skills: •tMicrosoft Office Suite (particularly Excel, Word, PowerPoint) •tLearning Management Systems (e.g., Moodle, Blackboard, Canvas) •tDatabase management and reporting •tData analysis and reporting tools
5tGovernance & Compliance: •tUnderstanding of academic regulations and policies •tQuality assurance processes •tConfidentiality and data protection compliance
6tDesirable Experience: •tExperience working within a university or higher education environment. •tCoordination of academic committees and governance activities. •tManaging academic calendars, examinations, or student records. •tProject coordination and implementation of academic initiatives.