• Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
• Develops actionable short- and long-term goals and benchmarks based on data analysis and presents them to senior leadership for approval.
• Ensures the successful rollout of HR programs and initiatives by overseeing the implementation process and facilitating any necessary adjustments or modifications.
• Evaluating HR data and metrics to identify opportunities for enhancing the organizational culture, providing recommendations for improving talent acquisition, staff retention, motivation, and addressing compliance requirements.

Key Responsibilities:

Recruitment:

• Post job ads, screen CVs, coordinate interviews, and assist in candidate onboarding.
• Maintain employee files and data records.

Induction/Orientation:

• Organize training materials, introduce new hires, and manage uniforms.

Visa Processing:

• Collect and submit documents for visa processing, coordinate with PRO, and update employees on visa status.

Payroll:

• Manage attendance records, verify timesheets, and provide payroll data (increments, deductions, leaves, loans).

Employee Relations:

• Address employee concerns, handle grievances, assist in appraisals, and manage loan documentation.

Administrative Tasks:

• Maintain employee contact information, manage uniform inventory, liaise with HR vendors, and arrange training programs.

Skills

• Problem Solving & Result Orientation.
• Excellent communication skills.
• Proficient with HR software and experienced in using Microsoft Office applications.
• Skilled in problem-solving and committed to achieving results through effective solutions.

Qualifications:

• Associate degree in HR or related field with 6-8 years' experience (hospitality/customer service preferred).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong communication, organizational, and analytical skills.
• Ability to handle stress, manage teams, and work flexible hours.
• UAE driving license preferred.