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- Site Administration Tasks to include AHLTA/CHCS, DII System administration, scheduled backups
- Support System Upgrades CHCS/AHLTA (Hardware / Software / Firmware)
- Manage CHCS/AHLTA Site Level System Availability
- Assist System Engineering with monitoring System Performance and Management of identified bottlenecks
- Assist Software Engineering / TIER III with resolution of data integrity issues.
- Install SDD- approved software (change packages, special software, quick fixes, IAVA patches)
- Maintain MHS approved interfaces between SDD IT Systems (CHCS/AHLTA) in coordination with primary vendor
- Provide onsite support for testing, evaluation and implementation of new SDD- approved IT systems and system enhancements
- Reporting and Documentation (Data calls, Downtime, MICCB, FSW updates)
- Plan, coordinate, and participate in major system events
- Support special projects pertaining to CHCS/AHLTA
- Other Duties as assigned supporting CHCS/AHLTA
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