YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visitwww.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

ROLE PURPOSE:

Maintain Regional ULD Control/flow & Real time capacity

YOUR TASKS:

Main Responsibilities

Customer:

• Contribute to provide Country, HUB & Gateway Operations with needed ULD stock for daily operations.
• Maintaining continuous s flow and balance within the region for the HUBS
• Ensure Intercon network lanes are balanced in liaison with Global
• Execute solutions for contingency situations impairing the planned ULD movements
• Provide real time capacity adjustments in liaison with regional teams

Stakeholder:

Internal

• Update of ULD requirements in system based on regional management requests for adjustment of ULD balance
• Monitor identifications of ULD availability on locations, inform load location for action required and unload location with arrivals details
• Enable real-time tracking and status information by solving ULD localization issues.
• Real time capacity adjustment for live flights
• Support real time NCG with required data or reports

External

• Ensure GHA perform stock checks
• Oversight on UCR being updated in system for units outside DHL network.
• Ensure the Gateways are tracking the units handed over to other carriers

Process:

• Maintain the ULD flow for the region in coordination with Global ULD
• Daily instructions to the NCG/HUB/GTWY related to ULD Flow.
• Check stations requirements based on movements and aircraft/truck types used
• Ensure RUM + indicates the station requirement based on the operational requirement.
• Maintain the flow of ULD repair shop
• Minimize third party ULD equipment cost by ensuring prompt & correct input of all such equipment movements.
• Analyse uplift requirements during the operation and change aircraft allocations where considered required to ensure a timely and cost effective service.
• Ensure that all stations are familiarized with RUM + system update and stock check performance
• Maintain daily deviation report for the region, control stock levels in network and propose corrective action.
• Ensure stock check performance is achieved and maintained in all MEA stations.
• Control ULD loss by ensuring ULD rotation, proper identification and confirmed localization.
• Follow-up on leased ULD and ensure return to the owners for the region
• Check CAL flights to ensure DHL ULD are returned to network
• Coordinate with Capacity team to ensure proper flow/spread of ULD
• Support ULD Manager in Deployment of Regional ULD Awareness for MEA region
• Develop reports using database and support in automation
• Using real time tools to adjust capacity on live flights to reduce voids on flights
• Coordinate with Regional capacity teams for adjustment of capacity to optimize flights.
• Generate reports to indicate capacity issues and resolutions

People – Management:

• Incumbent reports to ULD Manager and does not have authority over country line and functional personnel. Nevertheless he/she must be able to demonstrate an ability to influence decisions/actions of those concerned
• Motivate and support Internal & External Network staff.
• Participate in hiring, evaluation and people development processes of shift personnel.
• Provide people management recommendations to senior management/direct managers.
• Develop and promote team spirit, service-mindedness and communication channels between Network Control, Aviation and related departments.

YOUR PROFILE:

• Minimum of 2 years of relevant working experience (preferably in Aviation)
• Advanced proficiency in database/statistical analysis
• Intercultural experience, having worked abroad would be a plus
• Advanced computer skills – High proficiency in excel spreadsheets, SQL and database modelling
• English written and spoken Required, knowledge of French or German is an advantage.
• Proficiency in IT application usage on Excel/Skype/Teams/Outlook is a must
• Under graduate degree or equivalent experience, Master’s Degree preferred
• Expert level knowledge in Excel, including the ability to develop complex multivariable models that may require programming in visual basic for applications
• Strong negotiation skills
• Resilient to high stress levels
• Effective analytical problem solving skills & high-level reasoning
• Strong leadership and interpersonal skills
• Strong analytical and decision-making competencies
• Well-developed planning and organisation skills
• Ability to communicate with technical and non-technical staff
• Advanced Software Skills (excel, access)
• Proven ability to motivate outside direct-report framework
• Good at establishing working relationships and developing personal contacts
• Clear and concise communication skills in English
• Understanding of cultural diversity of the covered territories

OUR OFFER:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!