Job Description · Make necessary business decisions to ensure the efficient running of the division and proper handling of service issues as they arise. · Participate in the development and implementation of the Hotel sales and marketing plan to ensure optimum sales and profitability. · Manage the annual budget and targets for areas under your supervision. · Prepare and produce detailed reports as required in a timely fashion. · Use various financial management and revenue management skills to analyse performance results to identify profitability shortfalls or opportunities to increase revenues, reduce costs, improve overall profitability and meet budget goals. · Regularly monitor market performance, penetration, trends, practices and systems in the Hotel industry to help project future supply and demand, and identify business opportunities. · Develop a knowledge base of existing competitor strategies, and analyse their strengths and weaknesses to successfully direct marketing activities against each. · Build market share by developing short and long-term revenue management strategies. · Collaborate on rooms’ revenue management and sales strategies. · Collaborate on the development and implementation of marketing promotions. · Solicit new business for the Hotel through networking, sales calls, tours and continued contact with business leads. · Identify and maintain constant communications with key accounts and potential clients. · Answer all queries for potential clients, ascertaining exact needs and making recommendations where appropriate. · Provide site inspections as required, discussing the merits of various available options in the Hotel. · Actively cross promote and upsell services in other areas of the Hotel to potential clients. · Customise proposals and contracts for potential clients to meet customer and business needs. · Manage all sales contracts, documents, billing, direct billing, payments and logistics. · Collaborate with other departments where required to ensure specific requests or timelines can be met. · Brief other departments in advance of booking to ensure ample preparation time for event setup, purchasing, catering, equipment rental, etc. · Liaise with third party vendors to fulfil specific logistics, transport, equipment and other requests that cannot be met by the Hotel. · Ensure all sales contracts are properly paid in full. · Be readily available to handle guest queries and resolve issues in a timely and professional manner. · Maintain rapport with competitor’s lead sources, clients, and the local community. · Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein. · Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision. · Perform other assignments to meet business needs as directed by your superiors. Job Types: Full-time, Contract Contract length: 24 months Ability to commute/relocate:

• Manama: Reliably commute or planning to relocate before starting work (Required)

• Sales: 2 years (Preferred)