Role Summary:

We are looking for an operationcoordinatorwith a good logistics background to pursue scaling our multifaceted and dynamic restaurant operations team.

You will also play a role in ensuring our operation capabilities are continuously evolving to meet the ongoing needs of the business and our Talabat GO service by improving food and non-food vendors' performance.

What’s on Your Plate?

• Vendor training including installation of talabat system at partner locations

  
  

• Ensures & improves the restaurant's operation and increases the order acceptance rate, reduces vendor delay

  
  

• Implement new configurations to support operations

  
  

• Proactively liaise with Restaurants, investigating and resolving restaurant issues promptly

  
  

• Identify causes of operational issues as well as symptoms, diagnosis, and cure

  
  

• Collaborative problem-solving with many different stakeholders in the business:, Account management, Rider Operations, Customer Service, etc

  
  

• Restaurant Performance Data Analysis & Reporting

  
  

• Scheduling and carrying out training with new and existing restaurant partners, troubleshooting, and tech replacement

  
  

• Create and implement programs and projects that promote operational excellence.

  
  

What did we Order? 

• Bachelor’s Degree

  
  

• 3-4 years experience in operations or logistics. food/grocery tech industry is highly desirable

  
  

• The ability to quickly adapt to new environments and systems so you can hit the ground running

  
  

• A highly organized and detail-oriented with an analytical mindset

  
  

• Advanced Excel and Data Interpretation Skills

  
  

• Strong communication skills, both written and verbal