Front office Supervisor

Front office Supervisor

Provide outstanding services and ensure customer satisfaction.

Address customer concerns and complaints promptly and professionally.

Respond to customer needs and requests in a timely manner.

Answer phone switchboards and transfer calls and take messages.

Manage incoming and outgoing mails and faxes.

Post charges to customers and handle card and cash transactions.

Plan and assign workloads for front office associates.

Supervise associates in their assigned job duties.

Prepare operational and financial records for Manager to review.

Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.

Assist in hiring and training associates in front office duties.

Educate associates on safety, emergency and security procedures.

fluent in both ARABIC & ENGLISH

 

Post date: 10 March 2020
Publisher: Tanqeeb.com

Post date: 10 March 2020
Publisher: Tanqeeb.com