Customer Service Agent

الإمارات - Dubai United Arab Emirates
  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Adept in using customer relationship management software to offer the best client services.
  • Adept in addressing client questions through effective telephonic conversation.
  • Commendable presentation skills to convey important points to the audience effectively.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Fluent in operating the latest computer software and online tools.
تاريخ النشر: ٢٩ مارس ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٢٩ مارس ٢٠٢٤
الناشر: Bayt