As a Barista at Hawar Resort by Mantis, you will craft high-quality beverages while delivering exceptional guest service. You will have a passion for beverages, strong technical skills, and a commitment to creating memorable experiences for guests.
What is in it for you:
- Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
- Ignite your skills with our cutting-edge Academies for rapid professional growth.
- Cultivate your talents and watch your career flourish, locally and globally.
- Drive change through impactful Corporate Social Responsibility activities.
- Immerse yourself in a vibrant work environment with extraordinary colleagues.
- Join us on a direct path to success as we skyrocket to new heights!
Key Responsibilities:
- Customer Service: Greet customers promptly and courteously, ensuring a welcoming and friendly environment.
- Order Taking & Recommendations: Take beverage orders from customers and waitstaff, provide recommendations, and upsell beverages when appropriate.
- Beverages Preparation: Prepare and serve a variety of beverages, including coffee, tea, and specialty beverages, according to standard recipes.
- Innovation & Menu Development: Create new and innovative beverages to enhance the beverages menu.
- Presentation & Quality Control: Ensure the correct glassware, garnishes, and presentation for each beverage, maintaining high-quality standards.
- Cleanliness & Organization: Maintain the cleanliness and organization of the bar area, including countertops, sinks, and storage areas.
- Inventory Management: Restock and replenish bar supplies, perform regular inventory checks, and notify management of any shortages.
- Compliance & Safety: Follow all health and safety regulations, ensuring proper handling and storage of ingredients.
- Payment Processing: Process customer payments accurately, including cash, credit, and debit transactions, and balance the cash register at the end of each shift.
- Collaboration & Teamwork: Work closely with the waitstaff and kitchen team to ensure smooth service and participate in team meetings to contribute to a positive work environment.
Desired Candidate Profile
- Educational Background: Certification in Barista Training, Hospitality, or a related field is an advantage.
- Professional Experience: Minimum of 2 years as a Barista, preferably in a luxury hotel, resort, or specialty coffee shop.
- Technical Expertise: Strong knowledge of coffee brewing methods, latte art, and specialty coffee preparation.
- Customer Service Skills: Excellent communication and interpersonal skills with a guest-centric approach.
- Attention to Detail: Ability to maintain high-quality beverage standards and presentation.
- Flexibility: Willingness to work shifts, including mornings, evenings, weekends, and holidays.
- Regional Experience: Previous experience in Bahrain or the Middle East is preferred.