Roles & Responsibilities:

• To analyze and synthesize information provided by customer who will interact with the business.
• To develop and document a detailed understanding of user workflow and elicit business requirements.
• To recommend appropriate technical or business solutions to the project team to ensure a high level of satisfaction.
• To conduct demo sessions for users, generate user guides and training manuals, and deliver training sessions as required.
• To validate that the solution has met the customer needs.
• To Work on problems of diverse scope where analysis of data requires evaluation af multiple factors.
• To own and maintain the user stories and requirements log in JIRA or any other tool.
• To work with project manager, development and QA to help plan and define sprints to deliver the prioritized requirements
• Gather requirements for process or system improvement.
• Plan how the requirement will be approached, traced and prioritized.
• Determine which steps can and should be automated or improved for maximum benefit.
• document the requirements of the system, both at a high level and a more detail.
• Prepare the system use ca5R5 and design screens.
• Provide inputs to development to scope and build prototype/proof of concept solutions and involve the users to obtain feedback
• Act as a contact point, or “translator between technical teams and business users to ensure process/system changes will integrate effectively into the overall business process.
• Assistance with testing, implementation and training.

• Arabic speaker
• Bachelor Degree preferably Engineering background
• 5+ years of experience in similar projects
• Experience in government sector
• Excellent communications skills both written and verbal
• UX designing
• Hands on with any of the popular wireframing tools like — wire
• framesketcher, Balsamiq, Mockingbird, pencil or similar tool
• Able to define the lifecycle, deliverables, tasks and templates that should be included in business analysis process.
• Able to select the right tools for each phase of the business analysis processes (brainstorming, benchmarking, data flow diagram, process modelling, and prototyping etc.).
• Excellent ability to elicit the stakeholder actual needs not simply their expressed desires